Terms & Conditions
Effective: December 2025
- Customers may cancel the service at any time before their next billing date.
- There is no minimum contract period — pre-paid cryptocurrency credit is non-refundable.
- Late payments result in suspension → deletion of accounts, VMs, data, backups.
- Service is provided “as-is” with no guaranteed uptime or SLA. We are not liable for any damages caused by service unavailability or customer actions.
- Anonymity of multi-hop services (server config, fingerprinting protection, etc.) is guaranteed. In case of proven negligence causing loss of anonymity we compensate with 1 year of service credit.
- Customers must not attempt to bypass resource limits or escape guest environments.
- We reserve the right to suspend or terminate service instantly if it threatens service stability for other customers.
- Customers agree to indemnify BipZap against any claims arising from their use of the service.
- Customers are solely responsible for content and compliance with UK law.
- Customers must abide by our Acceptable Use Policy.